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Front Office Leadership Team Member

2 weeks ago

Brisbane, Queensland, Australia beBee Careers Full time
Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our Front Office leadership team. The successful candidate will be responsible for leading by example, inspiring the Front Office team to deliver exceptional guest experiences, and driving efficiencies across the department.

About the Role: As a key member of the Front Office leadership team, you will leverage your passion for providing exceptional guest service to nurture the Front Office team, ensuring they have the skills and resources needed to provide elevated experiences. You will drive efficiencies across the department by analyzing workflows and implementing improvements. Additionally, you will use your empathetic nature to listen to guest needs and preferences, ensuring their expectations are met and exceeded.

Key Responsibilities:
  1. Leverage your passion for providing exceptional guest service to lead by example and inspire the Front Office team to deliver elevated experiences.
  2. Nurture the Front Office team, ensuring they have the skills and resources needed to provide exceptional service to guests.
  3. Drive efficiencies across the department by analyzing workflows and implementing improvements.
  4. Use your empathetic nature to listen to guest needs and preferences, ensuring their expectations are met and exceeded.