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Assistant Club Manager

2 months ago

St Kilda, Victoria, Australia Collective Wellness Group Full time

About the Role

We are seeking an ambitious and results-driven Assistant Club Manager to join our Collective Wellness Group team at Anytime Fitness St Kilda. As a key member of our management team, you will be responsible for creating a welcoming environment for our members and leading your team to success.

Key Responsibilities

  • Develop and implement strategies to drive membership growth and retention
  • Lead and motivate a high-performing team to achieve sales and customer service targets
  • Ensure exceptional customer service and member experience through proactive communication and issue resolution
  • Manage club operations, including staff scheduling, inventory, and facilities maintenance
  • Collaborate with the management team to achieve business objectives and implement company-wide initiatives
  • Conduct regular performance reviews and provide coaching and development opportunities for team members
  • Stay up-to-date with industry trends and best practices to continuously improve club operations and member experience

Requirements

  • Proven experience in a management or leadership role in the fitness industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; degree in a related field preferred

About Us

Collective Wellness Group is a leading provider of fitness and wellness services, with a commitment to delivering exceptional member experiences and promoting healthy lifestyles. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.