Retail Leadership Position in Hamilton

1 week ago


Hamilton, Victoria, Australia Telstra Full time
About Telstra

Telstra is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.

We're all about providing the best experience and delivering the best tech on the best network.

Our Vision for this Role

We're seeking an experienced retail leader to join our team as Assistant Store Manager in Hamilton. This is a full-time position that offers a unique opportunity to enhance your leadership skills and contribute to a dynamic team environment.

In this role, you'll oversee the induction of new team members, coach the store's team to meet and exceed store targets, and support your team with customer query escalations.

You'll be the right-hand person to the Store Manager, stepping up to act as Store Manager when needed, and executing business initiatives in store to meet financial and customer key metrics.

About You

To succeed in this role, you'll need previous experience in a retail leadership or assistant management position. You should be able to energize and drive a retail team to exceed sales targets and KPIs with demonstrated success.

You'll lead from the front and influence and build rapport with a diverse and varied team. You'll also be able to resolve customer issues creatively and communicate effectively to support the Store Manager in taking team members through change.

The estimated annual salary for this role is $90,000 - $110,000, depending on your experience and qualifications.

We offer a range of benefits, including store performance-related commission, 30% off Telstra services, exclusive discounts across hundreds of brands and partners, and 16 weeks paid parental leave for primary and secondary carers.

At Telstra, we value diversity and inclusivity and are committed to creating a workplace culture where everyone feels safe and valued. We work flexibly and offer reasonable adjustments to ensure equity during the recruitment process.


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