Return to Work Expert for Complex Claims

2 weeks ago

Macquarie Park, Australia coles Full time
About the Role

As a Return to Work Expert, you will play a critical role in driving sustainable return-to-work outcomes for injured team members. You will proactively engage with our businesses and claims team to develop effective early intervention and return-to-work plans.

Your key responsibilities will include:

  • Managing recovery and return to work on a portfolio of complex claims;
  • Driving return-to-work outcomes by direct engagement with team members, treating health providers, rehabilitation providers, and businesses to ensure effective recovery and return-to-work plans are developed and implemented;
  • Maintaining an in-depth understanding of return-to-work compliance requirements and ensuring that our business meets these obligations on allocated claims;
  • Building the capability of our workers' compensation state team and business stakeholders in effective return-to-work planning and compliance;
  • Building effective internal and external relationships to deliver improved outcomes.
About You and Your Skills

We are looking for a professional with a background in allied health and experience in return-to-work planning, particularly in workplace-based rehabilitation or within workers' compensation or similar environments. You will also have:

  • Strong influencing and stakeholder management skills and genuine care for our injured team members;
  • Experience in taking a strategic approach to delivering strong outcomes with difficult claims;
  • Tertiary qualifications in allied health or a related field, along with significant experience in workplace-based rehabilitation;
  • An understanding and knowledge of all rehabilitation principles, service providers, medical terminology, and management of injuries;
  • Excellent written and verbal communication skills to engage in effective discussions with relevant stakeholders.

In this role, you will be based in NSW/ACT and will work closely with our businesses and claims team to drive positive outcomes for our team members. We offer a competitive salary range of AUD 120,000 - 150,000 per annum, depending on experience, and a comprehensive benefits package.

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