Global Financial Services Ambassador
2 weeks ago
**About Us**
At Travelex Corporate, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customers' travel journey.
We have over 1,100 stores across the globe, and our commitment to excellence has earned us a reputation as the world's largest foreign exchange company.
**Our Mission**
We are seeking a self-motivated, friendly retailer/customer service expert to join our Retail Team. As a member of our team, you will be the face of Travelex, representing our brand by promoting our exciting travel money products and exceeding customer expectations.
Key Responsibilities:
- Deliver Excellence in Customer Service: Achieve individual KPIs/targets while providing exceptional customer experiences.
- Sales and Product Promotion: Maximize sales and promote our Travelex product range to all customers.
- Digital Mindset: Embrace social media – Google reviews/Facebook/Instagram – to engage with customers and promote our brand.
- Stock Management: Monitor stock levels and investigate discrepancies (overs and shorts) to ensure accurate inventory.
- Compliance: Comply with all company and location policy and procedures, including legal requirements.
Your Background
We're looking for someone with a passion for travel and a positive can-do attitude. If you have excellent verbal communication and written comprehension skills, enjoy working independently and as part of a team, and are detail-oriented, we'd love to hear from you.
What We Offer
- Development Opportunities: Growth opportunities to advance your career and develop new skills.
- Training and Support: Comprehensive training conducted by specialized trainers to ensure you have the knowledge and tools needed to succeed.
- Positive Work Culture: A supportive and inclusive work environment that values work-life balance and offers ongoing benefits such as Paid Parental leave and health & well-being programs.
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