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Retail Sales Associate

1 month ago


Merrylands, New South Wales, Australia Cash Converters Full time

Cash Converters is a pioneering Australian business with over 30 years of experience in the retail, pawnbroking, and personal finance industry. Our company has come a long way since opening our first store in Victoria Park, WA in 1984.

We are currently seeking a skilled Retail Sales Associate to join our team at our Merrylands Location in a Casual capacity.

About the Role
  • This position is a Retail based role, in our Buys and Loans Department, where you will accurately perform day-to-day transactions.
  • You will ensure KPI targets are achieved through actively seeking pricing feedback and trends.
  • Build lasting relationships with our customers by actively listening to and understanding their needs.
  • Effectively communicate pricing, valuation, and pawnbroking options to our loyal customers; and
  • Perform all transactions in line with company and legislative requirements.

About You

  • You have proven customer service experience, ideally within a retail environment.
  • You have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
  • You can confidently negotiate with our devoted customers for a win/win outcome.
  • Previous experience in a Second Hand Buyer role is highly regarded, however, is not essential.
  • You possess strong communication skills that build rapport, trust, and demonstrate compassion; and
  • You are interested and able to discuss and clearly explain contract details with customers.
What We Offer
  • A competitive salary of $55,000 - $65,000 per annum, depending on your experience.
  • Monday to Saturday shifts available | No Sunday Trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses | Full paid training provided.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money and Mind.