Collections Specialist

3 weeks ago


Sydney, New South Wales, Australia OPS Garrison Lending Operations Pty Ltd Full time
About OPS Garrison Lending Operations Pty Ltd

At OPS Garrison Lending Operations Pty Ltd, we're dedicated to delivering exceptional financial services. Our team is passionate about providing innovative solutions that meet the evolving needs of our clients.

Job Title: Collections Specialist

We're seeking a skilled Collections Specialist to join our team in Sydney or Melbourne. As a key member of our operations team, you'll play a vital role in driving our business forward.

Key Responsibilities:
  • Maximise collections and recovery strategies within assigned portfolios.
  • Identify and manage sensitive and challenging issues on customers' accounts, ensuring a positive outcome.
  • Negotiate complex disputes with customers to achieve the best possible outcomes while mitigating exposure.
  • Contribute to team cohesion and a positive culture.
Requirements:
  • Experience in a fast-paced collections and recoveries environment.
  • Demonstrated background in successful debt collection, mercantile, and legal recoveries across various debt profiles.
  • Team player with empathy, negotiation skills, and decision-making abilities.
  • Ability to prioritise and manage multiple accounts and tasks simultaneously.
  • Excellent written and verbal communication skills.
What We Offer:

We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive remuneration package.

At OPS Garrison Lending Operations Pty Ltd, we value diversity and inclusion. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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