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Applications Engineer

2 months ago


Brisbane, Queensland, Australia Australian Bureau Of Meteorology Full time
Job Title: Applications Engineer

We are seeking a highly skilled Applications Engineer to join our team in Milton. As an Applications Engineer, you will be responsible for providing technical support for our industry-leading products in the Australasian region.

Key Responsibilities:
  • Provide level 1-2 technical support through task-assigned processes using deployments, updates, code changes, and testing to ensure product functionality and customer satisfaction.
  • Deploy systems using documentation, standards, outlined procedures, and ensure proper installation and functionality.
  • Provide technical customer support through task-assigned processes to ensure product functionality.
  • Diagnose root cause of problems, troubleshoot issues/repairs within agreed timeframes.
  • Daytime telephone support to resolve issues with our clients.
  • Open and close support tickets.
  • Deployment of systems may require travel to domestic and international mines and Modular Mining offices around the globe.
Requirements:
  • Bachelor's degree in engineering or science discipline, or equivalent professional experience.
  • Strong verbal and written communication.
  • Ability to analyze technical data and look for opportunities and solutions.
  • Computer literate.
  • Knowledge of computing languages such as C, C++, SQL, and/or scripting languages.
Why Work for Us:

We live by our 'SLQDC' values: Safety, Compliance and Law, Quality and Reliability, Delivery and Cost. We offer a range of benefits, including death and income protection insurances, yearly bonuses, healthy lifestyles, and work-life balance. We are an Equal Opportunity Employer and value diversity and inclusion in the workplace.

We welcome all candidates to apply and offer a Wellbeing Program for confidential psychology services for the whole family.