Sydney Event Manager Opportunity

3 weeks ago

Sydney, New South Wales, Australia TEG Full time
About Ticketek

Ticketek is a leading ticketing company in Australia with over 40 years of experience. We have sold over 23 million tickets to more than 20,000 events each year.

The Role

As a Client Services Manager at Ticketek, you will be responsible for ensuring a high standard of service delivery to our clients. You will work closely with clients from Sydney's most prestigious venues and liaise directly with internal departments such as marketing, web, technology, and finance.

Your key responsibilities will include:

  • Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames, delivering accurate event builds, and providing timely and concise reporting and insights.
  • Event Operations: Building and maintaining events within the Ticketing System, as well as managing ticketing operations on event days.
  • Event Marketing and Promotions: Collaborating with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned.
  • Business Development: Working with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.

We are seeking an experienced professional with a passion for live events. The ideal candidate will possess excellent verbal and written communication skills, ability to develop new and existing relationships with clients, and ability to resolve client/customer problems in a helpful manner.

Benefits

As a valued member of our team, you can expect:

  • A competitive salary of $85,000 per annum.
  • Complimentary tickets to selected events.
  • Birthday Leave.
  • Volunteering Leave.
  • Access to wellbeing discounts.
  • Flu Vaccinations.
  • Company Paid Parental Leave.
  • Free Advice and Support (EAP).
What We Offer

We offer a supportive and exciting Learning and Development Opportunities, Career Pathways, and a commitment to Diversity, Equity, and Inclusion. Our team members are great people who are passionate about live events and strive to deliver exceptional results.

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