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Concession Team Leader

2 months ago

Brisbane, Queensland, Australia Seed Heritage Full time

About the Role:

We are seeking a highly motivated and experienced Concession Supervisor to lead our team at David Jones Carindale. As a Concession Supervisor, you will be responsible for driving a customer-focused culture, empowering the team through ongoing training and mentoring, and working with leadership to build an effective and profitable concession pad.

Key Responsibilities:

  • Drive a customer-focused culture, creating a memorable and seamless experience with every interaction.
  • Empower the team through ongoing training, mentoring and collaboration.
  • Work with leadership to build an effective and profitable concession pad.
  • Motivate the team to meet sales targets and business key performance indicators.
  • Drive operational excellence, manage rosters, and prepare back-of-house administration.

Requirements:

  • Experience in a similar role, supervising teams of up to 5 staff.
  • An independently motivated leader with the ability to work autonomously.
  • A supportive leader, with the ability to motivate and mentor a team to achieve success.
  • Demonstrated commercial acumen with an ability to assist driving sales, wage targets and shrinkage KPI's and in line with budgets.
  • An eye for detail, with a passion for styling and Visual Merchandising.
  • Exposure to large stock volumes and stock management.
  • A genuine desire to be part of Seed Heritage and alignment with our values.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.

About Seed Heritage:

At Seed Heritage, we elevate the everyday. Our collections centre on beautiful design and a modern, Australian point of view. Our range has expanded to include womenswear, menswear, teen, child, baby and homewares. With more than 200 stores across Australia, New Zealand, Hong Kong, and Singapore, we now reach a global audience, and our online store ships worldwide.

Why Work with Us:

  • Up to 50% off the new season Seed Heritage product range.
  • $1,000 Yearly Clothing Allowance.
  • Generous discounts across all Brandbank Group Brands.
  • Monthly & seasonal bonus potential.
  • Supportive team culture and environment.
  • Clear career pathway towards future leadership opportunities.
  • Employee Referral Program – Be rewarded for referring great new people to our team.
  • Health and Wellness initiatives with access to Employee Assistance Program.