Expert Contract Manager

2 weeks ago

Adelaide, South Australia Splunk Full time

Job Description: Collaborate with cross-functional teams to provide expert guidance on contractual documents, identifying risks and offering mitigating alternatives. Key responsibilities include reviewing and assessing SOWs, PSAs, and partner agreements, highlighting non-standard financial obligations, contract terms, and provisions. Work with leaders, partners, and legal on contract renewals and amendments, and master internal contracting processes to optimize and implement improvements within Salesforce.com/Apttus.

Key Responsibilities:

  • Review and assess SOWs, PSAs, and partner agreements for non-standard financial obligations, contract terms, and provisions
  • Highlight those obligations, terms, and provisions for rejection or approval by the Contracts Manager, and as needed by regional professional services leaders, partner managers, and back office teams
  • Highlight and summarize those obligations, terms, and provisions agreed to in SOWs, PSAs, and partner agreements for awareness and compliance
  • Work with leaders, partners, and legal on contract renewals and amendments
  • Review and approve non-billable resource requests
  • Master and seek to improve the internal contracting processes and work to optimize and implement improvements within Salesforce.com/Apttus
  • Work with internal clients such as legal, sales, professional services, operations, finance, partners, and others to implement, train, and supervise Splunk compliance with SOWs, PSAs, partner agreements, and related policies and processes
  • Respond to various partner/stakeholder questions, inquiries, requests for clarification, etc., regarding contract terms and conditions or other items
  • Undertake special projects on request

Desired Skills and Experience:

  • Experience preferred in a deal desk, contracts specialist, or contracts management role
  • Understanding of the Professional Services business and operations
  • Ability to cross collaborate with multiple organizations and disciplines, leading in conflict management and resolution
  • Basic understanding of legal terms and conditions
  • Mature understanding of professional services business terms and conditions
  • Knowledge of revenue recognition compliance
  • Customer-facing experience
  • Excellent interpersonal and influencing skills as well as excellent verbal and written communication skills
  • Understanding of negotiation tactics and decorum, prioritization based on forecast requirements: size, complexity, and strategy
  • Critical and creative thinking skills, and strong organizational and time management skills
  • Focus on quarterly and annual fiscal targets, supporting contract close requirements
  • Salesforce.com/Apttus experience a plus

What We Offer:

  • A competitive market-based pay structure that varies by location
  • A comprehensive, competitive benefits package that includes healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more
  • The opportunity to work with a talented team and contribute to the success of Splunk

About Splunk:

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills, and experience of the candidate.

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