Frontline Client Services Specialist

6 days ago


Perth, Western Australia Cash Converters Full time
About the Role

We are seeking a highly skilled Frontline Client Services Specialist to join our team at our Perth CBD Head Office in a Full Time capacity.

As the first point of contact for our customers via phone (inbound/outbound) and email, you will be responsible for providing exceptional financial solutions to our valued clients.

This role offers the opportunity to work autonomously and as part of a team in a fast-paced environment, solving complex problems and exceeding individual targets.

About You

We are looking for a quick learner with excellent communication skills, who can maintain client and contact registers utilising internal software systems. You should have an unwavering passion for customer service and attention to detail to ensure compliance with statutory regulations.

A National Police Clearance is also required for this position.

What's On Offer

No weekends or night shifts means you'll have more time to enjoy your life outside of work. Flexible work arrangement options are available, allowing you to balance your personal and professional responsibilities.

Enjoy exclusive access to 'Cashies Rewards', featuring discounts and cash-back offers from over 400 retailers. Plus, take advantage of Paid Parental Leave, Salary Packaging for a Novated Car lease, Health Insurance Discounts, and 30% In-store Discount.

At Cash Converters, we value diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

About Us

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions. With over 30 years of success in the retail, pawnbroking, and personal finance industry, we've made life possible for our customers since 1984.

We're an ASX-listed international company across 15 countries, proudly homegrown in Australia. Our values of being real people, caring and respectful, and tenacious problem solvers drive everything we do.



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