Hotel General Manager

3 weeks ago

Melbourne, Victoria, Australia Lancemore Hotel Group Full time
About the Role

We are seeking an experienced General Manager to lead our boutique hotel in Melbourne's Theatre District. As a key member of our team, you will be responsible for driving exceptional financial results, delivering outstanding guest experiences, and fostering a culture of excellence within our hotel.

Key Responsibilities:

  • Develop and execute commercial plans to drive revenue growth and cost control
  • Implement delivery service strategies to exceed guest expectations
  • Lead a high-performing team with strong leadership skills and a focus on employee engagement
  • Manage sales processes and teams to achieve superior results
  • Build strong relationships with stakeholders to maintain property standards
  • Drive exceptional customer satisfaction in a boutique luxury setting
  • Engage in strategies focusing on employee leadership and retention

About Us

Lancemore Hotel Group is a leading Australian boutique lifestyle brand, founded in 1986. We offer boutique accommodation, conferences, meetings, weddings, events, wellness spas, critically acclaimed restaurants, and award-winning wines. Our hotels are unique in being a family-owned company that combines the head of a large operation with the heart of a family company.

We value our people and offer career progression, generous staff discounts, company-wide incentives, and team social activities. Every day, our employees have a direct impact on our guest satisfaction and successful operations. We believe in harnessing the potential in each and every employee, making them truly valued contributors to our success.

Requirements

  • Valid working rights in Australia
  • National Police Check

What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a driven hospitality professional who is passionate about delivering exceptional results and experiences, we want to hear from you.

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