Dual Site Concession Manager

1 week ago


Melbourne, Victoria, Australia Seed Heritage Full time
About Seed Heritage

At Seed Heritage, we're passionate about elevating the everyday. Our collections are centered around beautiful design and a modern, Australian perspective. With over 200 stores across Australia, New Zealand, Hong Kong, and Singapore, we've built a global audience that values quality and timeless appeal.

The Role

We're seeking a skilled Dual Site Concession Manager to lead our team at David Jones Chadstone Pads. As a key member of our leadership team, you'll drive a customer-focused culture, empowering your team through ongoing training, mentoring, and collaboration. Your expertise will be essential in building an effective and profitable concession pad, motivating the team to meet sales targets and business key performance indicators, and driving operational excellence.

Key Responsibilities
  • Drive a customer-centric approach, ensuring every interaction is memorable and seamless.
  • Empower the team through continuous learning, coaching, and collaboration.
  • Work closely with leadership to develop and execute strategies for growth and profitability.
  • Motivate the team to achieve sales targets and business KPIs.
  • Manage rosters, back-of-house administration, and operational efficiency.
Requirements
  • Experience in a similar role, supervising teams of up to 5 staff.
  • An independently motivated leader with the ability to work autonomously.
  • A supportive leader, able to motivate and mentor a team to achieve success.
  • Demonstrated commercial acumen, with the ability to drive sales, wage targets, and shrinkage KPIs in line with budgets.
  • An eye for detail, with a passion for styling and visual merchandising.
  • Exposure to large stock volumes and stock management.
  • A genuine desire to be part of Seed Heritage and alignment with our values.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.
About You

You're an experienced retail professional with a proven track record in leadership and customer service. Your passion for fashion and dedication to delivering exceptional results make you an ideal candidate for this role. If you're looking for a challenging and rewarding opportunity to grow your career, we encourage you to apply.

What We Offer
  • A competitive salary of $90,000 - $110,000 per annum.
  • Up to 50% off the new season Seed Heritage product range.
  • $1,000 yearly clothing allowance.
  • Generous discounts across all Brandbank Group brands.
  • Monthly and seasonal bonus potential.
  • A supportive team culture and environment.
  • Clear career pathway towards future leadership opportunities.
  • Employee referral program – be rewarded for referring great new people to our team.
  • Health and wellness initiatives with access to employee assistance programs.
About Brandbank Group

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, with the customer at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K, and FINE-DAY.



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