Airport Operations Manager
3 days ago
We are seeking an experienced and skilled team leader to join our dynamic team at Perth Airport. The successful candidate will be responsible for leading a fast-paced team delivering high-quality food and beverages to passengers.
The ideal candidate will have previous experience in hospitality leadership, a WA Approved Manager Card, and a Responsible Service of Alcohol Certificate. They will also have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:- Train and develop team members to ensure they have the skills and knowledge required to deliver exceptional customer service
- Adhere to compliance and operational requirements to maintain a safe and efficient work environment
- Implement upselling and promotional programs to increase sales and revenue
- Be knowledgeable about the menu and able to make recommendations to customers
- Accommodate dietary needs and provide excellent customer service to all passengers
- Hospitality leadership experience with a focus on customer service
- WA Approved Manager Card and Responsible Service of Alcohol Certificate
- Ability to work a 7-day rotating roster, including evenings and weekends
- Excellent communication and interpersonal skills
- Discounted food and beverage purchases
- Airport ASIC pass valid for 24 months
- Reward and Recognition program
- Training and development opportunities
- Global company opportunities
Delaware North is a global company that delivers exceptional experiences for passengers. We are committed to providing a safe and welcoming environment for all our guests. If you are passionate about delivering outstanding customer service and leading a team to success, we want to hear from you
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