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Operations Coordinator
2 months ago
Job Summary:
We are seeking an experienced Operations Coordinator to provide operational support to our General Manager, Service Delivery. The successful candidate will act as a triage point for day-to-day operational issues and partner with Program Managers to optimize operational effectiveness.
Key Responsibilities:
- Operational Oversight: Provide operational support to the General Manager, Service Delivery, and ensure the smooth delivery of services.
- Triage and Issue Resolution: Act as a triage point for day-to-day operational issues and resolve them in a timely and effective manner.
- Collaboration and Communication: Partner with Program Managers to resolve operational issues, organize meetings, and provide ad-hoc reporting.
- Process Improvement: Adopt and implement best operational practices across programs and identify opportunities for process improvements.
- Information Dissemination: Ensure timely dissemination of information to relevant parties.
- Facilities Management: Liaise with Remote Assets Technician and Special Projects Lead to ensure offices and accommodation are safe and adequately maintained.
Requirements:
- Operational Experience: Demonstrated experience in operational support, preferably in a matrixed organization.
- Cross-Cultural Competence: Ability to work cross-culturally and navigate a complex organizational structure.
- Organizational and Communication Skills: Highly developed organizational and communication skills, with the ability to work effectively in a team environment.
- Qualifications: Strongly preferred tertiary qualification or equivalent years of experience.
What We Offer:
- Competitive Salary: A competitive salary and above guaranteed superannuation rate.
- Benefits: Generous Salary Sacrifice, 5 weeks Annual Leave plus leave loading, 3 weeks paid Sick/Carer's Leave, and job-related tuition reimbursement.
