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Native Title Trust Relationship Manager
2 months ago
In this challenging and rewarding position, you will lead, manage, and administer community and native title trust relationships for first nations communities.
This involves designing, implementing, and reviewing policies, governance, and legal frameworks associated with key native title and community trusts.
Key Responsibilities- Build and maintain professional relationships with clients, engaging directly with communities, traditional owners, and beneficiaries.
- Establish, design, and facilitate meetings with client groups, councils, and committees, ensuring smooth coordination.
- Develop and sustain relationships with external organisations like member-based corporations and financial advisers, while supporting internal stakeholder relationships.
- Prepare and present financial and trustee information to decision-making committees and other relevant groups in a culturally appropriate manner.
- Manage complaints and disputes efficiently, addressing escalated issues promptly and appropriately.
- Lead, develop, and motivate a high-performing team, fostering a client-first culture and driving performance.
- Ensure compliance with legislative and organisational requirements, managing budgets and adhering to relevant policies and legislation.
- Formal qualification in finance, business, law, or equivalent industry experience.
- Proven leadership and management in complex client service environments.
- Experience with Aboriginal communities or not-for-profit organisations.
- Ability to develop and maintain strategic relationships with stakeholders.
- Strong conflict resolution and contentious discussion management skills.
- Excellent organisational skills and attention to detail.
- Empathetic, resilient, and adaptable character.
- Ability to prioritise tasks and work efficiently both independently and as part of a national team.
- Exceptional oral and written communication skills, adaptable to various audiences.
We are a leading trustee company, established in 1888, and committed to providing a flexible, rewarding workplace and supporting individual development.
We are proud to be part of the Top 30 Best Workplaces to Giveback 2022 and offer a range of benefits, including a warm, open, and supportive culture, an attractive remuneration package, and a workplace volunteering and giving program.
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