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Patient Transport Officer

2 months ago


Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

PATIENT TRANSPORT OFFICER

  • Be part of a highly regarded and trusted organization
  • Deliver exceptional patient transport services within your community
  • Flexible casual roles with salary packaging options available

About the Organization

The Royal Flying Doctor Service (RFDS) has been dedicated to serving Australians since 1928, providing essential emergency road, aeromedical, and primary health services for individuals in rural and remote areas.

Our mission is to ensure that all individuals have access to vital primary health care services.

Mobile Patient Care (MPC) specializes in Non-Emergency Patient Transport primarily across Victoria and New South Wales, utilizing a comprehensive fleet of ambulances supported by RFDS aircraft.

MPC is committed to delivering clinical care for patients traveling to and from hospitals, as well as specialist clinics.



Role Overview

RFDS Mobile Patient Care is currently inviting applications for casual positions as Patient Transport Officers and Paramedics in the Echuca region.

Our team takes pride in providing the highest standard of patient care and treatment during the transport of individuals with diverse medical needs.

As a recognized leader in the Non-Emergency Patient Transport (NEPT) sector, we offer comprehensive training, professional development opportunities, and a supportive organizational culture:


Key Responsibilities:


  • Conduct patient assessments and interventions during transport
  • Ensure high-quality patient care and treatment throughout the journey
  • Foster positive relationships with patients and stakeholders
  • Evaluate the effectiveness of interventions in line with RFDS MPC guidelines and NEPT regulations
  • Operate independently and resolve issues within established policies
  • Collaborate effectively with team members
  • Maintain knowledge of RFDS MPC policies and NEPT regulations to promote best practices and optimal patient outcomes
Qualifications and Experience:

  • Diploma of Paramedical Science (Ambulance), or
  • Bachelor of Health Science (Paramedic), or
  • Equivalent qualifications recognized by RFDS or DHHS
  • Proof of successful completion of clinical placements and a Clinical Skills Assessment, including a minimum of 400 hours operational stretcher experience under supervision, and successful completion of clinical skills assessment (e.g., stage 8), or
  • Registered Nurse with the Nursing and Midwifery Board Australia, having completed an appropriate bridging course for non-emergency patient transport
  • Experience in the NEPT sector is advantageous but not mandatory
  • Possession of a FULL Victorian Driver's license with the ability to navigate both urban and rural traffic conditions
  • Availability for shifts across a 7-day roster

Benefits of Working with RFDS:

  • Be part of Australia's most reputable charity (11 out of 12 years) and most trusted charity (last 3 years)
  • Contribute to your community by providing high-quality non-emergency patient care in a safe and supportive environment.
  • Competitive penalties and overtime compensation
  • Access to salary packaging for all employees, including casual staff
  • A less stressful work environment compared to emergency/prehospital care
  • Opportunities to work at various locations across the state.
  • Attractive parental leave benefits
  • Options to engage with specialized resources such as high acuity, complex patient care vehicles, and our Non-Emergency Patient Transport aeromedical team
  • A valuable steppingstone for those considering a career in prehospital emergency care or as a nurse or paramedic practitioner
  • 2:1 staff to patient ratio
Vaccination Policy:

As part of the application process, candidates must provide evidence of the following vaccinations:

  • Hepatitis B
  • Chicken Pox
  • Measles, Mumps, and Rubella
  • Diphtheria, Tetanus, and Pertussis
  • Annual Influenza
  • COVID-19 (2 vaccinations + booster)
All positions are subject to a National Police Check and require a Working with Children Check.

The Royal Flying Doctor Service is committed to fostering a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI communities. All applicants must have the right to work in Australia.