Customer Experience Ambassador

3 weeks ago

Miranda, Australia dusk Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
  • Develop and maintain a thorough knowledge of our products, including candles and homeware, to effectively recommend and upsell to customers.
  • Work collaboratively with colleagues to achieve sales targets, maintain visual merchandising standards, and ensure a seamless customer experience.
  • Participate in visual merchandising and store displays to create an engaging and inviting store environment.
  • Contribute to a positive and inclusive store culture, promoting teamwork and a customer-centric approach.

About You:

  • You have a passion for delivering exceptional customer experiences and a strong desire to work in a fast-paced retail environment.
  • You are a team player with excellent communication and interpersonal skills, able to build strong relationships with colleagues and customers.
  • You are highly motivated, with a strong work ethic and a commitment to achieving sales targets and exceeding customer expectations.
  • You are eager to learn and develop your skills, with a willingness to take on new challenges and responsibilities.
  • You are a creative and innovative thinker, able to contribute to the development of new ideas and initiatives.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company, with a strong focus on customer experience and employee development.
  • A supportive and inclusive work environment, with opportunities for career growth and advancement.
  • A generous team member discount on our range of candles and homeware products.
  • The chance to be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact in the community.

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