Sales Service Expert

7 days ago

Perth, Western Australia beBeeCustomer Full time $45,000 - $66,000

Our goal at Baby Hq Ltd is to provide exceptional service and support to new and expectant parents.

About the Role

As a Retail Sales Assistant, you will play a vital role in delivering an outstanding customer experience. You will connect with and understand the needs of new and expectant parents, providing personalized assistance and product recommendations.

Key Responsibilities
  • Engage with customers and build relationships through empathetic communication.
  • Provide expert guidance on product features and benefits, ensuring customers make informed choices.
  • Maintain accurate stock levels and ensure the store is well-presented and organized.
About You

You are a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

  • Prior customer service experience is essential.
  • Ability to work in a dynamic environment with high standards.
  • Strong communication skills and physical stamina required.

The ideal candidate will have a strong ability to calm irate customers and resolve issues with empathy and professionalism. Physical requirements include lifting up to 15kgs between floor and shoulder, 10kgs above shoulder height, and standing/walking for prolonged periods.

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