Data Centre Operations Manager

4 weeks ago

Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled Data Centre Facility Manager to join our team at Amazon. As a key member of our infrastructure services team, you will be responsible for the overall operation and maintenance of our data centres.

Key Responsibilities
  • Oversee all aspects of the data centre's critical physical infrastructure, ensuring high-quality work and minimal impact on internal and external customers.
  • Manage teams of 24x7 engineering technicians in all facets of their career, providing guidance and support to ensure their success.
  • Engage in improvement projects, collaborating with various support teams to drive initiatives from conception to completion.
  • Coordinate daily with third-party vendors to ensure adherence to contracted service level agreements.
  • Effectively manage the operations budget and expenditures, ensuring efficient use of resources.
  • Routinely operate as the after-hours on-call Data Centre Area Manager, responding to issues and managing investigations, mitigation, and recovery efforts.
Requirements
  • An excellent understanding of electrical and mechanical systems involved in critical data centre operations, including feeders, transformers, generators, switchgear, UPS systems, and more.
  • Proven track record of people management and team development, ensuring staff are prepared for any situation through skill and process development.
  • Ability to solve problems at their root, stepping back to understand the broader context.
  • Strong aptitude for troubleshooting and problem-solving, with the ability to maintain service level agreements through proactive issue detection and reporting.
About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses.

We value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive. If you're passionate about technology, innovation, and making a difference, we encourage you to apply.

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