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Audit Relationship Manager

1 week ago

City of Monash, Australia SGS Full time
Our Company Culture
We prioritize innovation, flexibility, and sustainability at SGS. Our commitment to Corporate Social Responsibility ensures we provide a supportive environment for our employees. By embracing diversity, promoting inclusivity, and fostering a culture of respect, we encourage collaboration and creativity across our global network.

Your Role
As a Client Services Executive, you will be part of our dynamic team, driving business growth while delivering exceptional customer experiences. Your key responsibilities include:

  • Developing and maintaining strong relationships with existing clients.
  • Building trust through consistent communication and problem-solving.
  • Fostering a culture of continuous improvement within the Audit business.
  • Promoting operational sales growth through targeted sales and marketing initiatives.
  • Ensuring accurate and timely management of client data on CRM systems.

Requirements
To succeed in this role, you should possess:
  • Proven experience in key account management and customer service.
  • Demonstrated knowledge of client services operations and audit procedures.
  • A comprehensive understanding of scheduling and project management principles.
  • Tertiary qualifications in Quality, Business, or related fields.