DevOps Engineer

3 weeks ago

Sydney, New South Wales, Australia Parlai Communications Group Full time
Parlai Communications Group: DevOps Engineer

This is an exciting opportunity to work with a technology leader on innovative projects in Australia.

The DevOps Engineer will join a small but high-performing engineering team delivering market-leading voice and video solutions to government and Enterprise customers as part of their Digital transformation journeys.

Key Responsibilities:
  • Provide leadership in the operational design, development, and support of the Parlai communications platform and products.
  • Work within the product engineering team to provide end-to-end technical oversight and leadership in innovating and evolving the platform and product capabilities.
  • Be well-versed in using and managing AWS services to design and develop a leading communications platform.
  • Have experience across all phases of the software development lifecycle and be acquainted with DevOps/Continuous Integration and production deployment processes.
  • Support customer solutions to ensure the security, quality, and operational integrity of the solutions.
Requirements:
  • Excellent client-facing communications skills (written and verbal).
  • Strong team player and work ethic.
  • At least 6+ years' experience working in a software development team.
  • Serve as an AWS-based platform & DevOps technical lead to implement projects CI/CD, Build & Configuration, and Deployment of Software.
  • Implement and enhance platform infrastructure implementations including EC2, ECS, API-GW, Lambda, Dynamo DB, VPC, VPN, security groups, IAM roles, Docker, Jenkins, Cloud Formation, Cloud Front, Data Dog, Logging, etc.
  • Leading and contributing to AWS configuration & maintenance, and usage of deployment and task automation (OS, database services, virtual networks, or other platform services).
  • Measure system performance and scalability.
  • Provide troubleshooting and technical support activities on platforms and services, including evenings and weekends where required.
  • Define, escalate, and resolve all technical issues in an organized, efficient, and professional manner.
  • Update Ticket Management System for relevant tasks.
  • Maintain and enhance Knowledge Base for supported platforms and services.
  • Proactively monitor and address platform health, stability, and capacity.

Scripting and automation experience

Experience with SDLC tools (e.g. Bamboo, Jenkins, JIRA, GIT, Confluence)

Highly self-motivated and demonstrating excellent problem-solving abilities

Strong teamwork and willingness to respond to queries and provide deliverables within prompt timeframes to support customer, team, and project objectives.

Flexibility to deal with changing priorities and multi-tasking capability

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