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Healthcare Support Specialist

2 weeks ago

Armidale, New South Wales, Australia beBeeCustomer Full time $69,574 - $72,383
Key Roles

Within our patient services department, you will be working as a vital frontline position, contributing to the seamless delivery of healthcare services.

This role involves effectively managing hospital mail, processing invoices, and directing incoming phone calls. Additionally, you will handle accommodation bookings and payments, manage payment receipting, and assist with stores ordering and inventory control.

  • Communication skills are essential for this role, enabling you to work closely with patients, families, staff, and the wider community.
Key Responsibilities

As a dedicated team member, you will be responsible for handling various tasks, including:

  • Providing excellent customer service through effective communication and problem-solving skills.
  • Maintaining confidentiality and discretion when handling sensitive information.
What We Offer
  • Opportunities for professional growth and development through continuous training and support from a dedicated manager and team.
  • A stable and secure role within the healthcare system.
  • A welcoming and inclusive workplace culture promoting work-life balance.
  • Salary packaging options for increased financial benefits.
  • Employee Assistance Program (EAP) for staff and family members.
  • 4 weeks annual leave (pro-rata for part-time employees).
Requirements

We are seeking an individual who is:

  • Professional, organized, and detail-oriented.
  • Confident in their ability to work independently and as part of a team.
  • Eager to learn and grow with our organization.