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Linux System Administrator

2 months ago


Melbourne, Victoria, Australia Bounteous Full time

About the Role:

We are seeking a highly skilled Linux System Administrator to join our team at Bounteous. As a key member of our IT department, you will be responsible for ensuring the overall quality and stability of our operating environment.

Key Responsibilities:

  1. Monitor and analyze system events and incidents to ensure prompt resolution and minimize downtime.
  2. Analyze potential vulnerability points and implement measures to prevent security breaches.
  3. Deploy new code to our external website and troubleshoot issues to ensure seamless functionality.
  4. Provide Service Desk support outside traditional business hours to ensure continuous operation.
  5. Stay current on the latest industry technologies, trends, and strategies relating to system event management and services.
  6. Assist employees, vendors, or other customers by answering questions related to server application and event management procedures and services.
  7. Initiate and coordinate conference bridges for troubleshooting system issues during off-hours.
  8. Follow Incident Management Procedures and assist with Customer Communication for High Priority issues affecting the enterprise.
  9. Complete work in a timely and accurate manner while providing exceptional customer service.

Requirements:

  1. A minimum of one year of IT support experience or eighteen months of working with Bounteous business applications hardware experience.
  2. Operational knowledge of the system, server, applications, monitoring, and incident response.
  3. Working knowledge of operating systems (Windows, Linux, VMWare) and server storage concepts (SAN principles, high availability, and clustering).
  4. Working knowledge of WANs, LANs, routing protocols, SNMP, Internet Protocol Suites, and Cisco networking equipment.
  5. SAP troubleshooting experience is beneficial.
  6. Intermediate-level desktop computer software experience, including skills in Microsoft Office and email.
  7. Knowledge of Change Management and Incident Management terms, procedures, and objectives.
  8. Problem management skills, with the ability to perform root cause analysis to proactively identify problems and prevent future incidents.
  9. Knowledge of Hybris and AWS preferred.
  10. The ability to build business relationships across departments and at all levels of the organization.
  11. The ability to work both independently and within a team.
  12. Attention to detail with the ability to learn and adapt quickly.
  13. Ability to respond to different organizational situations while maintaining a positive and friendly attitude.
  14. This position requires excellent communication and interpersonal skills.
  15. The ability to work efficiently under pressure, accurately meet deadlines, and present a professional demeanor.
  16. Maintaining confidentiality, treating others with respect, and upholding Bounteous values are key attributes.
  17. In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Educational Requirements:

This position requires an associate degree in Computer Science, Information Technology, IT Engineering, or a related technical field or equivalent work experience.