Community Financial Services Representative

7 days ago


Perth, Western Australia Bendigo and Adelaide Bank Full time

Welcome to Bendigo and Adelaide Bank, where we empower our customers to achieve their financial goals.

As a Customer Service Officer, you will be the face of our Community Bank Lancelin branch. With our unique philosophy, you will lead the way in providing exceptional customer service, helping them with transactions, educating them on our online platforms and tools, and recommending our products and services to meet their needs.

This permanent, part-time position offers a competitive salary of $65,000 - $70,000 per annum (based on 22.5 hours per week) and is located at Community Bank Lancelin. You will work a roster of 8.30am - 4.30pm on Tuesdays, Wednesdays, and Thursdays.

You will thrive in this fast-paced and varied role, where you can make a real impact for your customers and community. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.

We are looking for someone who:

  • Has extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • Can confidently talk to customers face-to-face and over the telephone
  • Is eager to understand and share with others what makes our bank different
  • May have experience in the banking and finance industry (although not essential)

We offer a supportive team environment, opportunities for professional growth and development, and the chance to make a real difference in your community. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now



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