Planning and Development Support Officer

2 weeks ago

Broadmeadows, Victoria, Australia Hume City Council Full time

Hume City Council is seeking a highly skilled Administrative Support Specialist to join its Planning and Development team.

The successful candidate will provide high-level administrative support to the Planning Department, ensuring its functions and responsibilities are delivered accurately, efficiently, and professionally.

The role involves:

  • Processing of applications, lodgments, referrals, advertisement, and permit documentation, archive, and file maintenance, data processing, and mail, notices, orders, infringements, debtors, and invoicing.
  • Providing word and data processing support to the Planning Department.
  • Compiling and processing reports, submissions, and other documents prepared by officers for customers, residents, ratepayers, and stakeholders, including statutory authorities and Council's other operational areas.
  • Providing customer service, administrative support, and information to internal and external customers of the Planning Department.
  • Ensuring compliance with the relevant quality systems and policies of the Council.

The ideal candidate will have:

  • A well-developed understanding of the functions, policies, and procedures associated with the statutory planning and/or building control industry.
  • Highly developed interpersonal and communication skills, with the ability to empathise with and respond to the needs and feelings of colleagues and customers in a constructive and positive manner.
  • Ability to identify customer needs and expectations, decide the appropriate action, and respond accordingly.
  • Ability to gain co-operation and communicate both verbally and in written form with a broad range of people from diverse backgrounds and cultures.

Hume City Council offers a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer, Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks, including Reference Checks, Working with Children Check, and a Criminal Record Check.

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