IT Service Delivery Expert
7 days ago
Role Overview:
The IT Service Delivery Expert will play a key role in ensuring the smooth operation of our veterinary clinics' IT systems. This involves providing high-quality technical support, troubleshooting issues, and working closely with clinic staff to resolve problems promptly.
Key Responsibilities:
- Provide Level 2 technical support to clinics.
- Assist with system migrations, deployments, and upgrades.
- Work closely with clinic staff to ensure smooth transitions.
- Document troubleshooting steps and solutions.
What We Look For:
We are looking for a motivated and customer-focused individual with at least 3 years of experience in an IT support role. Strong problem-solving skills, excellent communication, and a customer-first approach are essential.
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