IT Service Delivery Expert

7 days ago


Council of the City of Ryde, Australia VetPartners Australia and New Zealand Full time

Role Overview:

The IT Service Delivery Expert will play a key role in ensuring the smooth operation of our veterinary clinics' IT systems. This involves providing high-quality technical support, troubleshooting issues, and working closely with clinic staff to resolve problems promptly.

Key Responsibilities:

  • Provide Level 2 technical support to clinics.
  • Assist with system migrations, deployments, and upgrades.
  • Work closely with clinic staff to ensure smooth transitions.
  • Document troubleshooting steps and solutions.

What We Look For:

We are looking for a motivated and customer-focused individual with at least 3 years of experience in an IT support role. Strong problem-solving skills, excellent communication, and a customer-first approach are essential.



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