Employment Coach

3 weeks ago

Modbury, South Australia Workskil Australia Ltd Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as an Employment Coach. As a key member of our team, you will play a vital role in assisting our customers to set and achieve their career goals.

Key Responsibilities
  • Assist diverse customers in overcoming personal and professional challenges to achieve sustained financial and social self-reliance.
  • Deliver coaching to improve employability skills, confidence, and career planning to support customers in finding suitable employment opportunities.
  • Prepare high-quality resumes, cover letters, and support the job application process to increase customers' chances of securing employment.
  • Finding suitable employment opportunities for customers and advocating on their behalf to ensure they receive the support they need.
  • Refer customers to internal and external support services for housing, mental health, and financial counseling to address any underlying issues.
  • Provide additional mentoring and support during the first six months of employment to ensure customers have the necessary tools and resources to succeed.
  • Document customer information and progress accurately within Workskil Australia and government systems to ensure seamless communication and collaboration.
About You

We are looking for a passionate and driven individual who is committed to helping others achieve their career goals. You will be self-motivated, inclusive, and open-minded, with excellent communication and interpersonal skills. Additionally, you will be able to demonstrate the following:

  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team to achieve individual targets and work to clearly defined KPIs.
  • Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook to manage customer information and progress.
  • Attention to detail and ability to work under pressure to meet deadlines and deliver high-quality results.
  • Meeting a minimum typing speed of 30 words per minute to efficiently manage customer information and documentation.
Benefits

We offer a range of benefits that reward and acknowledge staff for their ongoing commitments. These include:

  • Attractive salary package with annual remuneration reviews.
  • Wellbeing day off each fortnight while accruing full-time wages, superannuation, and leave entitlements.
  • Salary packaging to increase take-home pay while maintaining full superannuation contributions.
  • Paid parental leave for either parent for 6 weeks, with up to 12 months of leave available.
  • Career progression opportunities within the organization, with most job vacancies promoted internally before becoming available to the public.
  • Leadership training and development to prepare staff for future leadership positions within the organization.

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