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Administrative Coordinator

2 months ago

Melbourne, Victoria, Australia Spotlight Group Full time
About the Role

We are seeking a highly skilled and motivated Administrative Assistant to join our Made to Measure Window Furnishings team at Spotlight Group. As an Administrative Assistant, you will play a critical role in supporting our in-store consultants to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Support: Handle inbound customer inquiries, resolve issues, and provide timely responses to ensure customer satisfaction.
  • Administrative Tasks: Manage email correspondence, complete administrative activities, and maintain accurate records.
  • Communication: Develop and maintain effective relationships with customers, colleagues, and stakeholders.
  • Process Improvement: Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.
Requirements
  • Excellent Communication Skills: Possess strong written and verbal communication skills, with the ability to negotiate and resolve conflicts.
  • Attention to Detail: Demonstrate a high level of attention to detail and accuracy in all tasks and responsibilities.
  • Problem-Solving: Show a proactive approach to problem-solving and a willingness to learn and adapt.
  • Team Player: Be a team player, with a positive attitude and a commitment to delivering exceptional results.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including private health insurance and a generous superannuation scheme.
  • Opportunities for Growth: Opportunities for career growth and professional development, with a focus on employee satisfaction and well-being.
  • Collaborative Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.