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Banking Consultant

2 months ago

Hurstville, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our Retail Banking team in Australia. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and meeting the financial needs of our customers.

Key Responsibilities
  • Provide personalized banking services to customers, ensuring their financial needs are met and exceeded.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Contribute to the development and implementation of strategies to improve customer engagement and advocacy.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to enhance customer experiences.
  • Ensure compliance with ANZ's policies and procedures, and maintain a high level of professionalism in all interactions.
Requirements
  • Exceptional customer focus and interpersonal skills.
  • Experience in retail banking or a related field, with a strong understanding of financial products and services.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team.
  • Sound understanding of compliance and regulatory requirements.
About Us

At Australia and New Zealand Banking Group Limited, we are committed to shaping a world where people and communities thrive. We believe in the importance of delivering exceptional customer experiences, and we are seeking talented individuals who share our vision.

We offer a range of benefits and opportunities for professional growth and development, including access to health and wellbeing services, discounts on selected products and services, and a range of flexible working arrangements.

We are an equal opportunities employer, and we welcome applications from diverse candidates. If you are a candidate with a disability or access requirement, please let us know how we can provide you with additional support.