Luxury Spa Manager

2 months ago


Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

About Crystalbrook Collection Hotels

Celebrating the art of hospitality, Crystalbrook Collection Hotels is a leading hotel development and management company, renowned for its distinctive upscale hotels, restaurants, and bars. With a portfolio of luxury assets across NSW and QLD, we're committed to delivering exceptional experiences for our guests.

The Role

We're seeking an exceptional Spa Manager to lead the operations of our luxury spa, Eléme Day Spa. As a key member of our team, you'll be responsible for the efficient and profitable management of the spa, ensuring exceptional guest care and delivering outstanding results.

Key Responsibilities

  • Lead the spa team to achieve exceptional guest care and satisfaction
  • Develop and implement strategic plans to drive revenue growth and elevate the Crystalbrook Collection brand
  • Ensure the spa maintains high standards of service, presentation, and cleanliness
  • Conduct regular guest surveys to monitor satisfaction levels and identify areas for improvement
  • Attract, recruit, motivate, and develop a high-performing team
  • Provide exceptional customer service, ensuring loyalty and repeat business
  • Liaise with internal colleagues to create initiatives that attract new clientele
  • Monitor inventory levels and ensure adequate product stock
  • Arrange staff rosters and schedules
  • Stay up-to-date with global health and beauty trends, promoting wellness and exceptional guest experiences

Requirements

  • Significant experience in luxury spa management, preferably in a high-end environment
  • Technical expertise to recruit, train, and inspire a team
  • Diploma-level qualification in Beauty and/or Massage Therapy
  • Visible leadership skills, with the ability to train and develop a large team
  • Natural flair for delivering exceptional customer service
  • Passion for wellness and providing exceptional guest experiences
  • Service-focused, with a natural ability to think outside the box and drive continuous improvement

What We Offer

  • A competitive package, including a market-leading 50% F&B discount across all Crystalbrook Collection venues
  • $99 room rates and a friends and family discount
  • Lifestyle benefits, including extra leave and an online learning and career development plan
  • Tailored EAP program and spa discounts and service recognition

  • Luxury Spa Manager

    2 months ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    About Crystalbrook Collection HotelsCrystalbrook Collection Hotels is a leading hotel development and management company, with a portfolio of distinctive upscale hotels, restaurants, and bars. We are committed to delivering exceptional guest experiences and creating a unique and memorable stay for our guests.Job Title: Luxury Spa ManagerWe are seeking an...

  • Luxury Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Lead the Way in Luxury Spa ManagementCrystalbrook Collection Hotels is seeking an exceptional Spa Manager to join our team at Eléme Day Spa in Byron Bay. As a key member of our management team, you will be responsible for the efficient and profitable operations of our luxury spa, ensuring exceptional guest experiences and driving business growth.Key...

  • Luxury Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Lead the Way in Luxury Spa ManagementCrystalbrook Collection Hotels is seeking an exceptional Spa Manager to lead the day-to-day operations of our luxurious Eléme Day Spa in Byron Bay. As a key member of our team, you will be responsible for driving engagement, promoting the Eléme brand, and delivering an exceptional guest experience.Key...

  • Luxury Spa Manager

    3 weeks ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    **Job Summary**We are seeking an exceptional Spa Manager to lead the operations of our luxury day spa at Crystalbrook Collection Hotels. As a key member of our team, you will be responsible for delivering an exceptional guest experience, driving revenue growth, and maintaining high standards of service and presentation.**Key Responsibilities****Day-to-Day...

  • Spa Manager

    4 weeks ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Job Title: Spa ManagerCrystalbrook Collection Hotels is seeking a highly skilled and experienced Spa Manager to join our team at Eléme Day Spa in Byron Bay. As a Spa Manager, you will be responsible for the efficient and profitable operations of the day spa, ensuring exceptional guest care and delivering an outstanding guest experience.Key...

  • Byron Bay Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Lead the Way in Luxury Spa ManagementCrystalbrook Collection Hotels is seeking an exceptional Spa Manager to join our team at Eléme Day Spa in Byron Bay. As a key member of our management team, you will be responsible for the efficient and profitable operations of our luxury spa, ensuring exceptional guest experiences and driving business growth.Key...

  • Byron Bay Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Lead the Way in Luxury Spa ManagementCrystalbrook Collection Hotels is seeking an exceptional Spa Manager to join our team at Eléme Day Spa in Byron Bay. As a key member of our management team, you will be responsible for the efficient and profitable operations of our luxury spa, ensuring exceptional guest experiences and driving business growth.Key...

  • Byron Bay Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Lead the Way in Luxury Spa ManagementCrystalbrook Collection Hotels is seeking an exceptional Spa Manager to join our team at Eléme Day Spa in Byron Bay. As a key member of our management team, you will be responsible for the efficient and profitable operations of our luxury spa, ensuring exceptional guest experiences and driving business growth.Key...

  • Byron Bay Spa Manager

    1 month ago


    Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    Job Title: Spa ManagerWe are seeking an experienced Spa Manager to join our team at Crystalbrook Collection Hotels. As a Spa Manager, you will be responsible for the efficient and profitable operations of our luxury spa.Key Responsibilities:Lead a team of spa therapists to deliver exceptional guest experiencesCoordinate spa operations and schedules to ensure...


  • Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    **Job Summary**We are seeking an exceptional Spa Manager to lead the operations of our luxury day spa at Crystalbrook Collection Hotels. As a key member of our team, you will be responsible for delivering an exceptional guest experience, driving revenue growth, and maintaining high standards of service and presentation.**Key Responsibilities****Day-to-Day...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    We are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, a luxury resort nestled on fifty acres of absolute beach front paradise. As a Housekeeping Team Leader, you will be responsible for the cleaning and servicing of guest rooms, checking and releasing rooms once they have been cleaned, and training of new staff to...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    We are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, a luxury resort nestled on fifty acres of absolute beach front paradise. As a Housekeeping Team Leader, you will be responsible for the cleaning and servicing of guest rooms, checking and releasing rooms once they have been cleaned, and training of new staff to...


  • Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    **Job Summary**We are seeking an exceptional Spa Manager to lead the operations of our luxury day spa at Crystalbrook Collection Hotels. As a key member of our team, you will be responsible for delivering an exceptional guest experience, driving revenue growth, and maintaining high standards of service and presentation.**Key Responsibilities****Day-to-Day...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    Housekeeping Team LeaderWe are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, a luxury resort nestled on fifty acres of absolute beach front paradise. As a key member of our Room Division team, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms.Key responsibilities...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    Housekeeping Team LeaderWe are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, a luxury resort nestled on fifty acres of absolute beach front paradise. As a Housekeeping Team Leader, you will be responsible for the cleaning and servicing of guest rooms, checking and releasing rooms once they have been cleaned, and...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    Job Title: Conference & Events ManagerAs a Conference & Events Manager at Elements of Byron, you will be responsible for the successful execution of events and conferences at our award-winning resort. Your primary goal will be to provide exceptional service to our clients, ensuring that their events are memorable and exceed their expectations.Key...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    Job DescriptionConference & Events ManagerAbout the Role:We are seeking a highly skilled and experienced Conference & Events Manager to join our team at Elements of Byron. As a key member of our events team, you will be responsible for the successful planning and execution of conferences, events, and weddings at our award-winning resort.Key...


  • Byron Bay, New South Wales, Australia Elements of Byron Full time

    Housekeeping Team LeaderWe are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron. As a key member of our Room Division, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms.Key Responsibilities:Supervise and motivate a team of housekeeping staff to deliver exceptional...


  • Byron Bay, New South Wales, Australia Crystalbrook Collection Hotels Full time

    About the RoleWe are seeking enthusiastic individuals to join our team at Crystalbrook Byron, a luxurious hotel development and management company. As a Food and Beverage Service Staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesProvide outstanding service...


  • Byron Bay, Australia Elements of Byron Full time

    Elements of Byron is seeking a skilled Spa Therapist to join our team at our award-winning resort. As a Spa Therapist, you will be responsible for delivering exceptional massage and treatment experiences to our guests. You will work closely with our Spa Manager to ensure that our guests receive the highest level of service and care.The ideal candidate will...

  • Spa Therapist

    3 weeks ago


    Byron Bay, Australia Elements of Byron Full time

    Spa Therapist OpportunityElements of Byron, a luxury resort, is seeking an experienced Spa Therapist to join our team. Our Osprey Day Spa is a tranquil oasis, offering a range of treatments inspired by natural surroundings.About the RoleWe are looking for a skilled Spa Therapist to deliver exceptional massages and treatments to our guests. As part of our...

  • Spa Therapist

    2 weeks ago


    Byron Bay, Australia Elements of Byron Full time

    Spa Therapist Opportunity at Elements of ByronWe are seeking a skilled Spa Therapist to join our team at Elements of Byron, a luxurious resort nestled on fifty acres of absolute beach front paradise. Our award-winning resort offers luxury accommodation options, world-class resort facilities, and unforgettable experiences.Key Responsibilities:Deliver...

  • Byron Bay

    2 months ago


    Byron Bay, Australia Crystalbrook Collection Hotels Full time

    Hospitality / Travel / Tourism Management / Supervisor NSW | Byron Bay - Crystalbrook Byron Permanent / Full Time 9/9/2024 An exceptional environment awaits an inspiring leader in a unique location Day to day management of our luxury spa Proactively driving engagement and promoting the Eleme brand Welcome to Eléme Day Spa at Crystalbrook...

  • Spa Therapist

    4 weeks ago


    Byron Bay, Australia Elements of Byron Full time

    Spa Therapist OpportunityWe are seeking a skilled Spa Therapist to join our team at Elements of Byron, a luxurious resort offering world-class facilities and unforgettable experiences. As a Spa Therapist, you will be responsible for delivering professional massages and treatments to our guests, ensuring a high level of customer satisfaction and loyalty.Key...


  • Byron Bay, Australia Elements of Byron Full time

    Wellness lives here. Our luxurious Osprey Day Spa is inspired by natural surroundings and is home to a team of handpicked therapists that tailor relaxation and organic beauty treatments for our guests. Our indulgence experiences are naturally toxin-free, we have an opportunity available for an experienced Spa Therapist to join our team. Ideally you will...


  • Byron Bay, Australia Crystalbrook Collection Hotels Full time

    Hospitality / Travel / Tourism Other NSW | Byron Bay - Crystalbrook Byron Casual 19/8/2024 Work in an elegant, prestigious day spa with a great team spirit A refined and collaborative environment energised by our values Great benefits await you! The Opportunity:Eleme Day Spa can be found at Crystalbrook Byron in Byron Bay. We are seeking...

  • Assistant SPA Manager

    4 months ago


    Byron Bay, Australia Elements of Byron Full time

    Elements of Byron is an award-winning Beach front resort, nestled on 50 acres of absolute beach front paradise in Byron Bay. We have a fantastic opportunity for someone to be in their Element as our Assistant Spa Manager, working** 4 days a week. Y**our working days could be either**:Friday, Saturday, Sunday, Monday**, or** Saturday, Sunday, Monday,...


  • Byron Bay, Australia Elements of Byron Full time

    We are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, an award-winning luxury resort. The ideal candidate will have a minimum of 6 months of experience in a similar role or have Housekeeping experience with leadership skills. Responsibilities include cleaning and servicing of guest rooms, checking and releasing rooms,...


  • Byron Bay, Australia Elements of Byron Full time

    Housekeeping Team Leader OpportunityWe are seeking an experienced Housekeeping Team Leader to join our team at Elements of Byron, a luxury resort nestled on fifty acres of beach front paradise. As a key member of our Room Division team, you will be responsible for leading a team of housekeeping staff to ensure the highest standards of cleanliness and service...

  • Front Office Manager

    4 months ago


    Byron Bay, Australia Elements of Byron Full time

    Elements of Byron is a privately owned, award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Consisting of 202 luxury freestanding villas with eight different villa options, we are designed to delight every kind of visitor. We have a beautiful central Lagoon pool, an award-winning Adults...


  • Byron Bay, Australia Elements of Byron Full time

    Our** Assistant Manager Reservations - Maternity Leave contract role **would someone who is working in a similar role and is happy to commit initially to a 6 month contract. **Reporting to our Revenue and Reservations Manager your role will require you**: - Performance manage the reservations team ensuring proper completion of all assigned duties. -...

  • Maintenance Manager

    2 weeks ago


    Byron Bay, Australia Crystalbrook Collection Hotels Full time

    {"title": "Maintenance Manager", "subtitle": "Lead the Maintenance Department at Crystalbrook Byron", "content": "We are seeking a proactive and positive Maintenance Manager to lead our Maintenance Department at Crystalbrook Byron. As a key member of our leadership team, you will be responsible for ensuring the continued high standard of presentation and...


  • Byron Bay, Australia Elements of Byron Full time

    If you love working across a variety of indoor and outdoor spaces - especially in a nature-filled poolside environment, this could be the job for you. In this role you’ll be keeping lobbies and public facilities in a clean and neat condition. **Your tasks include**: window cleaning, vacuuming, mopping, dusting, cleaning bathrooms, polishing furniture,...


  • Byron Bay, Australia Elements of Byron Full time

    If you love working across a variety of indoor and outdoor spaces - especially in a nature-filled poolside environment, this could be the job for you. In this role you’ll be keeping lobbies and public facilities in a clean and neat condition. **Your tasks include**: window cleaning, vacuuming, mopping, dusting, cleaning bathrooms, polishing furniture,...


  • Byron Bay, Australia Elements of Byron Full time

    As our **Conference & Events Manager** you will work in partnership with our Groups & Events Sales Manager to successfully secure event business at the resort, taking full ownership of events once their business is secured by our Sales Manager. You will be the direct point of contact for all groups and events business, developing a strong rapport with C & E...


  • Byron Bay, Australia Elements of Byron Full time

    If you love working across a variety of indoor and outdoor spaces - especially in a nature-filled poolside environment, this **Public Area Supervisor role** could be perfect for you. In conjunction with the Room Division Manager you will build a strong team that works well internally within the Housekeeping teams and externally with other departments. You...


  • Byron Bay, Australia Elements of Byron Full time

    This role will involve the daily stacking of our Housekeeping Buggy Fleet to ensure that they are fully stocked for the following day. Our Buggies carry all of our clean linen, amenities and cleaning products. Our resort is set across 50 acres so the housekeeping team rely on the fully stocked buggies to provide everything that they need in order to service...

  • Reservations Agent

    4 months ago


    Byron Bay, Australia Elements of Byron Full time

    Our **4 Day a week, permanent part time role working Wed - Sat **as our newest **Reservations Agent** would suit someone who has call centre, travel or previous reservations experience. Ideally you will be confident in receiving a high volume of hotel or accommodation bookings, with strong attention to detail experience setting traces and managing guest...

  • Byron Bay

    1 month ago


    Byron Bay, Australia Crystalbrook Collection Hotels Full time

    Engineering Management NSW | Byron Bay - Crystalbrook Byron Permanent / Full Time 25/9/2024 Enjoy your work while having time for life outside the job Enjoy awesome perks like 50% off food and drinks and discounted accommodation Benefit from a personalised career development plan to help you grow Our vacancy is your opportunitySet within 45...