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Store Experience Manager
3 weeks ago
We are seeking a motivated and experienced Store Manager to lead our team in delivering an outstanding customer experience. As a Store Manager, you will be responsible for overseeing the entire customer experience, ensuring high visual and commercial standards that align with global strategies and your store's local context.
You will lead your store team to achieve sales goals while promoting and selling our products. You will stay informed about your store's strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
You will analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels. You will manage scheduling and store maintenance efficiently, aligning with commercial priorities.
You will recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. You will stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
As part of our dynamic Store Team, every role contributes to creating an inspiring and welcoming environment. You will also connect with the wider Area Team, collaborating across stores to share insights and drive success together.
,Required Skills and Qualifications- Experience in retail management and operations
- A proven track record of strong leadership, with a passion for coaching and developing teams
- Proven results using customer centric reporting and tools
- Expertise in sales planning, analysis, and follow-up
- Strong and confident leaders who inspire, coach, and develop their teams with integrity
- Motivated to create great customer experiences while promoting and driving sales
- Ambitious and motivated by performance, competition, and achieving goals
- Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics
