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Highway Service Provider
2 weeks ago
Roadside assistance specialists are sought after to provide exceptional service to clients in need.
The role involves using mechanical and auto expertise to resolve issues efficiently, promoting a safe and positive experience for members.
No two days are the same, with opportunities to be a real-life hero on the road.
About You- A strong safety focus is essential in all aspects of work.
- Trade qualified mechanics or auto-electricians/industry related qualifications are required.
- A valid C Class Drivers Licence is mandatory.
- Demonstrated customer service experience with a focus on quality interactions is expected.
- Strong diagnostic skills to identify and resolve issues efficiently are necessary.
- Highly organised individuals with the ability to work autonomously are ideal.
- A willingness to work a rotating roster across a 7-day work week is required.
- An excellent driving history with the ability to provide a 5 year traffic history report is essential.
- A pre-employment medical, drug & alcohol screen and criminal record check must be completed.
- Work may be required in locations across the Gold Coast region.
- We offer financial benefits and discounts on various banking, assistance and insurance products.
- We encourage community involvement through paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- We provide flexible working and leave options, including parental leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- We prioritise employee wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- We invest in employee development with in-house development programs and access to an extensive digital learning platform.
