Dynamically shape the digital landscape

5 days ago

Parramatta Park, Queensland, Australia beBeeDigital Full time $113,574 - $125,720
Job Title: Digital Process Analyst

The role offers the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.

You'll play a key part in shaping the future of digital services and contributing to impactful projects that make a difference to customers.

Key Responsibilities:
  • Support the identification, analysis and documentation of business processes, systems and other functional requirements.
  • Build effective relationships with stakeholders and users to understand and analyse business problems.
  • Provide support to Senior Business Analysts and the team in the development of digital solutions.
  • Review and propose business improvements and contribute to the development, facilitation, coordination and communication of initiatives and strategies.
Required Skills and Qualifications:
  • Demonstrated experience in supporting business analysis (digital) and working on multiple projects in agile and scrum environments.
  • Strong research, analytical and problem-solving skills.
  • An ability to think innovatively and support the development of solutions fit for purpose.
  • Excellent verbal and written communication skills with the ability to communicate complex issues clearly to a range of stakeholders.
  • Previous experience in project and platform support within a digital/ICT environment.
  • Intermediate knowledge of Miro, Database, Microsoft Office including Word, Excel and PowerPoint as well as experience in JIRA and Confluence.
About the Organisation:

We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe and fair society by collecting revenue, resolving fines, administering grants and recovering debt.

We welcome flexible working and are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.

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