Child Wellbeing Intake Specialist

6 days ago


Frankston, Australia Good Shepherd Australia New Zealand Full time

About the Role

This position is an integral part of our team, supporting women, children, and families experiencing family violence.

We are seeking a skilled Child Wellbeing Intake Specialist to deliver screening and triage, assessment, crisis responses, service planning, targeted interventions, allocation, and coordinated referrals consistent with our Integrated Practice Framework and Operational Guidelines.

Main Responsibilities

  • Deliver services and support via phone, within our physical hub, and outreach at clients' homes or other sites.
  • Work collaboratively with the Orange Door team to support integrated risk assessment and planning, including participating in case conferences and meetings.
  • Identify, assess, and prioritise risk and needs of women and children who have experienced or are experiencing family violence, drawing on the expertise of different practitioners in a multi-disciplinary team.

About You

  • Appropriate tertiary qualification in Social Work, Psychology, or a related discipline is essential.
  • Demonstrated knowledge and understanding of the diverse range of referral and support options available to women and children who have experienced family violence, vulnerable families presenting with complex needs, and perpetrators of family violence within the region.
  • Knowledge of cultural safety requirements and ability to develop cultural safety action plans with clients when required.
  • Demonstrated ability to work collaboratively with external and internal stakeholders.


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