Full-Time Customer Service Professional

2 days ago

Newcastle, New South Wales, Australia beBeecustomer Full time $40,000 - $70,000
Customer Service Position

This role offers the opportunity to provide exceptional customer service in a dynamic environment.

About the Role

We are seeking a Customer Service Officer to join our team on a full-time temporary contract. You will be working with a reputable Government Department delivering assistance to the people of NSW through providing financial and trustee services.

This is an exciting opportunity for an experienced professional to contribute to the delivery of high-quality services to clients.

Key Responsibilities

  • To deliver positive customer service, ensuring client needs and service targets are met or exceeded.
  • To provide administration support for varying caseloads, managing your time effectively and competing priorities.
  • To develop positive and collaborative working relationships within the team to ensure a coordinated approach to client matters.

Requirements

To be successful as a Customer Service Officer, you will have:

  • Strong communication and customer service skills.
  • You must be a confident multi-tasker and have a committed approach to customer satisfaction.
  • Experience in dealing with a diverse range of clients, professionals, staff, and community members.

Benefits

This is a fantastic opportunity to work for a Government Organisation, offering:

  • A friendly and established team.
  • Amazing opportunities for growth and development.
  • Ongoing contract opportunity.
  • Weekly pay cycle.

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