Digital Strategy Consultant

2 days ago

Sydney, New South Wales, Australia Squiz Full time
About the Role

This is a Digital Strategy Consultant (UX Strategy) position with Squiz, a leading company in AU, offering an amazing opportunity to join a rapidly growing team.

We are seeking a Digital Strategy Consultant to join our Customer Consultancy team, helping customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices.

Key Responsibilities
  • Understand and prioritize customer needs and pain points in relation to digital experience design, delivery, and management.
  • Design, plan, and facilitate stakeholder engagement and discovery workshops.
  • Transform big ambitions into clearly articulated and actionable roadmaps and presentations.
  • Identify opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem to improve their digital experiences.
  • Inspire customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution.
  • Identify the resources, activities, and technologies required to implement solutions or proactively engage with stakeholders to define this.
Requirements
  • Previous consulting or digital advisory-related experience: consulting, design, or digital agency.
  • Workshop design and facilitation from senior to operational stakeholders.
  • Critical and strategic thinking capabilities.
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations).
  • Presence and professional presentation for customers.
  • Strong organizational skills and attention to detail.
  • Experience conducting research, surveys, or interviews, and gleaning insights from data.
  • Ability to steer cross-functional teams to achieve shared outcomes.
  • Able to work to deadlines and deliver high-quality work in a timely manner.
  • Client management experience, helping to create and drive revenue opportunities.
  • Pragmatism over purity.
  • Intellectual curiosity and solution-oriented approach.
  • Passionate about digital solutions.
  • Commercial acumen.
Nice to Have
  • Experience working within or with government, higher education, telcos, financial services, and utilities industries.
  • Quantitative research and analysis experience.
  • Familiarity using Customer Relationship Management (CRM) tools.
  • Experience preparing proposals, pitches, and high-level quotes and estimates.

If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Squiz.

Applying here is the first step in the hiring process for this role at Squiz.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

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