Luxury Hotel Guest Experience Coordinator

1 week ago


Brisbane, Queensland, Australia Crystalbrook Collection Hotels Full time

We are seeking a part-time Guest Experience Curator for Crystalbrook Vincent, a 5-star hotel located in Brisbane's vibrant inner-city precinct. As a member of our team, you will be responsible for delivering exceptional guest experiences and providing personalized service to our valued customers.

The ideal candidate will have previous guest service experience, preferably in the hospitality industry, and possess excellent communication and interpersonal skills. You will also have proficiency in computer software, including Opera PMS, and a strong attention to detail when handling guest requests and cashiering.

Crystalbrook Collection Hotels is an award-winning hotel development and management company that values innovation, design, sustainability, and connectivity. Our dynamic environment encourages creativity and entrepreneurship, and we prioritize employee well-being and growth.

This role offers a competitive salary of $25-$30 per hour, depending on experience, plus attractive benefits, including:

  • 50% discount on food and beverage across all venues
  • $99 room rates and friends and family discounts
  • Lifestyle benefits and extra leave
  • An online learning and career development plan
  • An Employee Assistance Program (EAP)

Brisbane, with its stunning natural beauty and cosmopolitan atmosphere, provides an ideal work-life balance. If you are passionate about delivering exceptional guest experiences and working in a beautiful, eco-friendly hotel, please apply with your current resume using the link provided.



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