Operations Coordinator
3 days ago
Serco is a dynamic and inclusive workplace that offers opportunities for growth and development. As an Operations Coordinator, you will play a key role in ensuring the smooth coordination of workforce and recruitment tasks, while driving performance for the region.
Key Responsibilities- Manage staff records, leave approvals, and compliance for JHC readiness.
- Support Operations Managers with mandatory training completion.
- Collaborate with payroll for accurate rostered hours and issue resolution.
- Assist with workforce optimisation, including filling roster vacancies.
- Coordinate recruitment, onboarding, and offboarding of employees.
- Manage client and internal reporting for Operations and Regional Managers.
- Strong attention to detail and excellent data management skills.
- Great organisational and time management abilities.
- Solid technical skills, including MS Office and Power BI.
- Strong interpersonal skills for building stakeholder relationships.
- The ability to meet deadlines and manage competing priorities.
- Experience in administrative roles, ideally with 24/7 rostering.
- Prior experience in clinical and/or defence environments is highly regarded.
Serco is a fast-growing and successful global company that provides services across Justice, Migration, Defence, Space, Customer Services, Health, and Urban Mobility. We offer a supportive team culture with flexible work options and opportunities to make a meaningful impact on society.
We seek and celebrate diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability.
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