Customer Service Ambassador

2 weeks ago

Australia beBeeCustomerService Full time $30,048 - $38,400
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team. Our ideal candidate will be responsible for delivering exceptional customer service, responding promptly to inquiries, and resolving issues efficiently.

Duties and Responsibilities:
  • Provide excellent customer service through proactive communication, empathy, and professionalism.
  • Respond promptly to customer inquiries via various channels, including phone, email, and in-person interactions.
  • Analyse customer feedback to identify areas for improvement and implement changes to enhance overall customer satisfaction.
  • Collaborate with colleagues to achieve sales targets and promote products.
  • Maintain a clean and organised workspace, adhering to health and safety standards.
Requirements:
  • Exceptional customer service skills, with the ability to handle complex situations effectively.
  • Strong communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
  • Able to work independently and as part of a team, with a flexible approach to working hours.
  • Results-driven and outcome-focused, with a keen eye for detail and analytical skills.
  • Approachable, friendly, and professional demeanor, with a positive attitude and a can-do mindset.

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