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Retail Store Manager

2 months ago


Point Cook, Victoria, Australia House Full time
About Us

At House, we're a dynamic retail organization with a passion for delivering exceptional customer experiences. Our journey began in Queensland and has since grown into a nationwide presence with nearly 60 stores. We're proud to offer a curated collection of top-notch kitchenware, cookware, and culinary essentials from renowned brands like Baccarat, Alex Liddy, and KitchenAid.

As a key member of our team, you'll have the opportunity to work with a talented group of professionals who are passionate about retail and committed to excellence.

Job Summary

We're seeking an experienced Store Manager to join our team at Victoria Point. As a Store Manager, you'll be responsible for driving sales growth, fostering a customer-centric culture, and leading a high-performing team. If you're a results-driven retail professional with a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities
  • Customer Experience: Foster a customer-centric ethos and elevate the in-store journey by setting a stellar example.
  • Team Leadership: Nurture your team's potential, steering financial success and productivity through achieving business-set targets.
  • Visual Merchandising: Demonstrate your prowess in Visual Merchandising, fashioning an inviting and visually enchanting ambiance that effortlessly captures our customers' attention.
  • Store Operations: Skillfully manage store rostering and wage expenses, keeping a keen eye on commercial acumen.
  • Stock Management: Efficiently handle stock (up to 15kg) in a high-paced environment to ensure seamless customer service.
  • Performance Analysis: Monitor store sales performance, acknowledging exceptional results and identifying opportunities for improvement – communicate insights to both peers and senior management.
  • Talent Acquisition: Partner closely with the Talent Acquisition team to identify and recruit dedicated retail professionals to join our thriving organization.
Requirements
  • Experience: Previous experience as an Assistant/Store Manager.
  • Prioritization: Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Operational Excellence: Operational excellence, experienced across stock control & visual merchandising.
  • Energy and Inspiration: Thrive on the energy of a fast-paced environment, inspire and excite your peers.
What We Offer
  • Trips and Rewards: Trips overseas and $2,500 of merchandise.
  • Vouchers and Discounts: Vouchers & Discounts for you and your family.
  • Training and Development: Training and Development to hit your career aspirations and goals.