
Compliance Risk Manager
2 weeks ago
We are seeking a Compliance Risk Manager to oversee the execution of our Process Maturity Program within the Credit & Collections team. This is a leadership role responsible for developing and implementing plans aligned to our functional strategy as set by your manager across the Credit & Collection functions.
Key Responsibilities:- Develop and implement plans aligned to the functional strategy as set by your manager across the Credit & Collection functions.
- Implement process controls through the Credit & Collections operational teams, ensuring accurate documentation and reporting is in place for all core credit & collections functions.
- Work closely with the operational managers to influence change and report areas of non-compliance and monitor corrective actions.
- Lead the monitoring and improvement of the delivery and performance of systems, processes, and services.
- Identify process gaps and improvement opportunities within the team, as well as ensure appropriate controls are in place to manage risks.
- Regularly assess the efficiency of control systems and recommend effective improvements.
- Bachelor's degree in finance, business administration, or relevant field (desirable).
- Previous experience as a compliance manager, process improvement specialist, auditor, or similar position (essential).
- Knowledge of industry processes and regulations specifically related to credit & collections and or call centre operations (essential).
- Outstanding communication and interpersonal abilities.
- An analytical mindset with excellent organizational skills.
- Ability to coordinate and drive actions by managing project plans.
This role offers a stimulating and challenging environment where you can apply your knowledge and expertise to drive positive change and growth. If you are a motivated and ambitious individual who is passionate about risk management and compliance, we encourage you to apply.
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