Executive Housekeeping Manager

6 days ago


Brisbane, Queensland, Australia AHS Hospitality Full time

AHS Hospitality is a leading provider of outsourced housekeeping management services. As an Executive Housekeeping Manager, you will lead a team to deliver exceptional cleanliness and guest satisfaction in Brisbane's CBD.

Job Description

As an Executive Housekeeping Manager, your day-to-day tasks will include:

  1. Leading the Team: Set up key tasks for yourself and your team to ensure seamless operations.
  2. Team Briefings: Hold regular briefings to address challenges and ensure everyone is aligned.
  3. Quality Metrics: Work closely with hotel leadership to set and achieve quality metrics.
  4. Room Delivery: Ensure rooms are delivered on time for guest arrival.
  5. Resourcing: Provide necessary resources to your team as required.
  6. Administration: Manage Health and Safety, billing, and rostering responsibilities.
  7. Guest Satisfaction: Ensure guests receive exceptional service with a smile.
  8. Handover: Effectively hand over tasks to your team at the end of each shift.

To succeed in this role, you will need:

Required Skills and Qualifications
  1. Relationship Building: Develop strong relationships with internal stakeholders and external partners.
  2. Excellence Driven: Demonstrate a passion for delivering exceptional results.
  3. Time Management: Show efficient work habits and prioritize tasks effectively.
  4. Financial Acumen: Understand financial principles and make informed decisions.
  5. Safety Focus: Prioritize creating a safe working environment.
  6. Compliance: Adhere to company policies and procedures.
  7. Problem-Solving: Approach problems in a well-presented and solution-focused manner.
  8. Flexibility: Willingness to work weekends and public holidays when required.


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