Team Leader Water Billing Specialist

2 months ago


Central Coast, Australia Central Coast Council Full time

Job Summary:

Central Coast Council is seeking a highly skilled and experienced Team Leader to join our Water and Waste Billing team. As a key member of our team, you will be responsible for coordinating the day-to-day work and functioning of the team, ensuring the efficient and effective delivery of water and waste billing services to our customers.

About the Role:

  • Manage and coordinate the water and sewer volumetric charges, including water usage, sewer usage, and trade waste usage.
  • Coordinate the Council's water billing management and trade waste billing from end to end.
  • Resolve ratepayer and other stakeholder enquiries and complaints in accordance with approved organisational standards.
  • Lead and manage operational objectives and work plans, delegating tasks to team members to ensure desired outcomes are met.

About You:

  • You have a strong background in leadership, billing, and coordination, with experience in a revenue billing management role.
  • You possess excellent attention to detail and high accuracy, with the ability to work in a fast-paced environment.
  • You enjoy sharing your knowledge and expertise, while also learning from others.
  • You value a work-life balance and are looking for a role that offers flexibility and hybrid working arrangements.

About Us:

  • We are a large organisation delivering a wide variety of services to our local community.
  • You will be joining a team of finance professionals who excel at what they do.
  • We offer a supportive work environment with opportunities for career development.
  • We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation.
  • We offer an attractive range of benefits to our employees.

What We Offer:

  • A commencing salary range of between $96.3 to $115.5k per annum, dependent on skills and experience, plus 11% superannuation.
  • A 9 day fortnight work-cycle, with flexible/hybrid working arrangements available.


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