Product Manager AI Transformation

3 weeks ago


Sydney, New South Wales, Australia Atlassian Full time
About the Role

As a Senior Product Manager in our Jira Service Management team, you will play a pivotal role in shaping the future of service agent productivity by leveraging the power of AI.

This is an exceptional opportunity to drive business growth, customer satisfaction, and innovation. You will be responsible for owning product strategy, roadmap execution, and stakeholder relationships across the business.

Key Responsibilities:
  • Develop and execute product roadmaps that deliver high-impact results for customers and the business.
  • Foster strong relationships with cross-functional teams, including Cloud Platform and other Product Managers in JSM.
  • Set clear goals, make informed decisions, and communicate effectively to stakeholders, leaders, and customers.
  • Cultivate a culture of experimentation, learning, and iteration to drive continuous improvement.
Requirements

To succeed in this role, you will need:

  • A minimum of 5-10 years of Product Management experience in fast-growing software companies, preferably in Enterprise SaaS.
  • A deep understanding of ITSM or ESM industry trends, with at least 3 years of service management experience.
  • Strong technical expertise in AI and machine learning, with a proven track record of building and shipping AI-powered products.
  • Excellent leadership and collaboration skills, with experience in managing hybrid or fully remote teams.
What We Offer

At Atlassian, we offer a comprehensive compensation package, including an estimated $175,000 - $225,000 per annum, based on location and experience. Our perks and benefits include health coverage, paid volunteer days, wellness resources, and more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Us

We're a distributed-first company, motivated by a common goal: to unleash the potential of every team. Our solutions are designed for all types of work, and our software products help teams all over the planet. We believe in creating an inclusive environment where everyone's unique contributions shape our success.



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