Integration Specialist
4 days ago
This is a remote position as an Integrations Business Analyst with BruntWork, a rapidly growing team of retail experts and technical specialists who work together to support retailers globally.
About the role:
- Play a crucial role in managing client integrations and ensuring smooth technical implementations.
- Combine technical expertise with strong client communication skills to deliver exceptional integration solutions.
Key Responsibilities:
- Client communications around integration between clients and the company.
- Present integration options via emails and/or video calls.
- Follow up on action points via email.
- Respond to client enquiries.
- Contact clients regarding integration issues or changes.
- Create Jira tickets with requirements for developers.
- Test and validate developer output vs requirements.
- Manage integration operations.
- Monitor job executions and manage job configs in Rundeck scheduler.
- Support helpdesk team by investigating client questions and providing recommended responses or actions.
Requirements:
- Strong technical background with experience in coding languages (PHP preferred).
- Advanced Microsoft Excel skills.
- Excellent written and verbal communication skills in English.
- Strong problem-solving skills and attention to detail.
- Experience in bridging technical and business requirements.
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