Retail Store Manager
3 weeks ago
About the Role
">- As a Retail Store Manager at Kathmandu in Belmont, you will be responsible for driving sales and customer satisfaction while leading a diverse team of outdoor enthusiasts.
We're looking for someone with previous management experience in retail or customer service who can inspire and motivate their team to reach set targets. You'll work closely with the Regional Manager to ensure the store is running efficiently and effectively.
Main Responsibilities:
- Build and drive a customer-led culture through sales, service, and compliance initiatives
- Inspire and lead a team of outdoor enthusiasts to achieve sales targets and KPIs
- Work closely with the Regional Manager to maintain high standards of store presentation, stock control, and customer service
- Mentor and coach Team Members to develop their skills and contribute to succession planning
- Create an exceptional customer experience and foster a high-performance culture
Requirements:
- Proven management experience in retail or customer service with a strong track record of driving sales and customer satisfaction
- Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team
- Strong problem-solving skills and a proactive approach to achieving goals
- Familiarity with retail requirements, including POS systems, stock control, cash handling, security, and store presentation
- Demonstrated ability to work towards targets and KPIs, with a genuine passion for the outdoor industry
What We Offer:
- A competitive salary of $85,000 per annum (based on market research and industry standards)
- A comprehensive benefits package, including paid parental leave, bonus, clothing allowance, and more
- Career opportunities in retail and office-based roles across KMD Brands
- The chance to join a dynamic and growing company that's passionate about improving the wellbeing of the world through sustainable outdoor gear
About Kathmandu:
Kathmandu is a leading global outdoor lifestyle brand that's committed to sustainability and making a positive impact on the environment. We're on a mission to get more people outdoors and improve their wellbeing, and we need talented individuals like you to help us achieve our goals.
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