Cloud Infrastructure Specialist

7 days ago

Perth, Western Australia Industrial and Financial Systems Full time

Company Overview

Industrial and Financial Systems (IFS) is a leading provider of enterprise software solutions, with a presence on all continents. Our cutting-edge AI technology forms the backbone of our award-winning solutions, empowering customers to excel in their Moment of Service.

We prioritize internal AI adoption, staying at the forefront of technological advancements. This enables our colleagues to unlock their creativity and productivity, while ensuring our solutions remain innovative and effective.

At IFS, we value diversity, collaboration, and trust. We help solve some of society's greatest challenges, fostering a better future through our agility and commitment to sustainability.

We believe that our success is linked to respecting different perspectives. By joining our global, diverse environment, you'll be part of a winning team dedicated to making a positive impact worldwide.

Job Description

Our Cloud Operations Team plays a crucial role in delivering our Software as a Service (SaaS) offering, also providing Infrastructure as a Service (IaaS) to IFS Copperleaf. Built on Site Reliability Engineering principles, we're expanding our capabilities. Our focus is on reliability and uptime, aiming to automate processes and minimize manual labor.

We're seeking an entry-level cloud engineer to contribute to these services, assisting in enhancing operational aspects. You'll have opportunities to learn and grow in a supportive environment, contribute to operations, and be part of our exciting journey.

  • Ensuring Copperleaf Services run smoothly and have capacity for continued growth and improvement.
  • Contributing to infrastructure health monitoring and reporting development.
  • Troubleshooting production infrastructure, load issues, and implementing solutions.
  • Learning best practice procedures for deployment of infrastructure.
  • Identifying areas for development and improvement of Windows and Linux operating systems.
  • Documenting and identifying failure modes related to hosted solutions.
  • Being open to learning new strategies to manage site reliability.
Required Skills and Qualifications

We're looking for applicants with knowledge of cloud technologies and solutions focused on maintaining and improving cloud-hosted solutions. Ideal candidates should possess:

  • At least 2+ years' experience working in development, engineering, QA, and/or IT operations teams with a focus on programming and scripting of solutions to manage system automation and cloud infrastructure reliability.
  • Experience supporting existing tooling, automation, and/or services in one or multiple languages (e.g., Terraform, C+, Java).
  • Understanding of SLA, SLI, SLO.
  • Understanding of higher-level languages (e.g., Python, Java, NodeJS).
  • Familiarity with micro-services and monolithic architectures.
  • Experience working with high-performance or distributed systems.
  • Experience parsing application and/or system logs to identify root cause and provide/suggest solutions or workarounds.
  • Understanding of demands related to supporting live production systems, maintaining high availability, and responding swiftly to issues as they appear.
  • Experience with both Linux, Windows systems, and networking fundamentals.
  • 1-2 years' experience in configuration and maintenance of applications such as web servers, load balancers, Oracle databases, and cloud environments.
  • 1-2 years' experience learning software, frameworks, and APIs.
  • Understanding of requirements of system maintenance, patching, and deployment.
  • Experience with Certificate and Secret Management related to security protocols.

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