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Restaurant Operations Manager

1 month ago

Brisbane, Queensland, Australia Grill'd Full time

**Lead a Team of Hospitality Professionals**

We're seeking an experienced Restaurant Operations Manager to lead our teams across all our Brisbane CBD restaurants and inner city restaurants:

  • Camp Hill
  • Cannon Hill
  • Bulimba
  • Toowong
  • Fairfield Gardens
  • Eagle Street
  • South Bank
  • Wintergarden
  • Emporium
  • Newmarket
  • Indooroopilly
  • Kenmore
  • Mt Ommaney

**What We Offer**

  • A dynamic and supportive work environment where you can grow and develop your skills
  • A competitive salary and benefits package
  • The opportunity to work with a passionate and like-minded team
  • Ongoing training and development opportunities

**Responsibilities**

  • Lead and mentor a large team of enthusiastic team members to deliver great burgers and an awesome customer experience
  • Report to the Restaurant Manager and assist with managing business financials, including profit & loss, budgets, and KPIs
  • Focus on product quality, customer experience, processes, training, safety, and employee experience
  • Help your team meet sales targets and ensure customer satisfaction
  • Coach team members by delivering workshops and online training
  • Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard

**Requirements**

  • Previous leadership experience in a fast-paced hospitality environment
  • Proven leadership and coaching ability
  • A customer-first approach and the ability to empower your team to do the same
  • The ability to bring positive vibes to your restaurants and create a high-energy, high-reward environment